Furniture Hire & Delivery FAQs
What hire service does Interior Ave provide?
A self-select furniture hire service for stylists, agents and developers.
Choose pieces online, add to your hire cart, and we handle delivery and collection.
How long is the hire period?
Standard term is 1–4 weeks. Longer campaigns are fine—extend by contacting us before your return date.
Can I hire one piece or a full room?
Either. Hire a single statement piece for a shoot, or curate full living, dining or bedroom setups.
When should I book?
Aim for 1 week in advance to secure preferred items. Availability is confirmed once payment is received.
What if an item I want is unavailable?
We’ll suggest close alternatives that keep your aesthetic intact if a piece is already reserved.
Can I view items before hiring?
Selected pieces are viewable by appointment at our Wangara showroom. Full specs and dimensions are listed online.
Is the furniture for display use only?
Yes. All hire items are strictly for display and staging and not intended for everyday/practical use.
This preserves condition, safety and availability for future campaigns.
What happens if an item is damaged?
You’re responsible for damage beyond normal wear. Minor cleaning may incur a fee; major damage may require repair or replacement at cost.
Do you take a bond?
Yes—a refundable security bond is taken at checkout and returned once items are received in good condition.
What’s the cancellation policy?
Changes or cancellations are accepted up to 72 hours before delivery. Later changes may incur a logistics fee.
Do you offer trade pricing?
Yes—designers, stylists, agents and developers can apply for a trade account for priority access and professional rates.
What areas do you service?
We deliver across the Perth metro area with selected nearby regions.
For regional WA or interstate, contact us to discuss options and lead times.
How are delivery costs calculated?
Pricing depends on suburb, site access and total load. Multi-level sites, stairs, long carries or after-hours windows may attract additional charges.
Will your team place items in position?
Yes—placement is included where ground-floor or lift access allows and it’s safe to do so.
Stairs, tight access or re-positioning requests may incur a fee.
Can I book a specific time slot?
We work to route-based windows. We’ll try to meet AM/PM preferences, but exact times aren’t guaranteed. Tight windows or after-hours requests may incur a fee.
Site access: parking, stairs & lifts
Please ensure clear access, reserved parking and lift bookings where required.
Extra stairs, long carries (>20m) or re-deliveries due to blocked access will be chargeable.
When is collection scheduled?
Collection aligns with the end of your hire term (standard 7 days) unless you extend.
We’ll confirm a route-based window; exact times are subject to availability.
Packaging & return condition
Where practical, please retain protective materials. Items must be returned clean, dry and ready for collection.
Cleaning, repair or replacement costs may apply for stains or damage beyond fair wear.
Day-of contact
Your confirmation includes the driver window. For delivery-day questions, contact our Wangara team:
info@interiorave.com.au.
